Find answers to common questions about our sustainable biomass products, certifications, delivery, and services. Can't find what you're looking for? Contact us directly.
We supply three main products: dried sustainable wood chips with flexible moisture content levels for biomass boilers, high quality virgin wood pellets which we sell through our sister company Prime Pellets Ltd (including equine and cat litter products), and clean electricity generated through our Combined Heat & Power plant in Saxilby, Lincolnshire.
Wood chips are larger pieces of wood typically used in commercial and industrial biomass boilers, available at various moisture content levels. Wood pellets are compressed wood particles that are more uniform in size and density, ideal for residential heating systems and small-scale applications.
Our 100% virgin wood chips can be dried to a variety of moisture content levels to suit your specific requirements and boiler specifications. Different biomass systems have different optimal moisture content needs, so we work with you to provide the right specification for your application. Contact us to discuss your requirements.
We haven't turned down an order due to insufficient capacity and we don't plan on it. Whatever your requirement, get in touch and we'll work with you to meet your needs. Our scalable operations and reliable supply chain ensure we can handle orders of any size.
Our products hold three major certifications: BSL (Biomass Suppliers List) for RHI eligibility, Woodsure for wood fuel quality assurance, and FSC Chain of Custody for full traceability back to the forest. These certifications ensure the highest standards of quality, sustainability, and environmental responsibility.
Yes, all our wood chips are BSL certified, which means they meet the requirements for Renewable Heat Incentive (RHI) payments. BSL certification ensures our fuel meets strict quality and sustainability standards required by the UK government's RHI scheme, allowing customers to claim payments for using renewable heating. All pellets supplied through our sister company, Prime Pellets Ltd, are ENplus A1 certified and eligible for the RHI payments.
FSC (Forest Stewardship Council) Chain of Custody certification means that all our products are 100% traceable back to the forest source. This ensures that the wood comes from responsibly managed forests that meet strict environmental, social, and economic standards. You can verify the sustainable origin of every product we supply.
ENplusA1 is the highest quality certification for wood pellets in Europe. Our sister company Prime Pellets Ltd carries this certification, which guarantees low ash content, consistent heating value, optimal moisture content, and premium quality suitable for residential heating systems. It's the gold standard for wood pellet quality.
Yes, our wood chip and wood pellets are made from 100% virgin wood with full FSC Chain of Custody certification. This means the wood has not been previously used or treated, ensuring clean-burning fuel with consistent quality and no contaminants. Virgin wood provides better performance and is safer for your biomass boiler.
We deliver nationwide from our facility in Saxilby, Lincolnshire. Our location provides convenient access via the A57, making deliveries efficient and reliable across the UK. Contact us to discuss your specific location and delivery requirements.
Minimum order quantities vary depending on the product and delivery location. We can accommodate both small residential orders and large commercial requirements. Contact us with your needs, and we'll work with you to find a solution that suits your requirements and budget.
You can request a quote through any of these methods:
Please CLICK the link to our order form or scan the QR code.
Delivery times depend on your location, order size, and current demand. We maintain a reliable supply due to our high volume production capacity. Once your order is confirmed, we'll provide you with a specific delivery schedule. We always aim to meet your timeline requirements.
Yes, we offer competitive pricing for bulk orders and regular customers. Contact us with your volume needs, and we'll provide a customized quote with appropriate pricing for your order size.
Can't find the answer you're looking for? Our team is ready to help. Get in touch and we'll answer any questions you have about our sustainable biomass products and services.
Mon-Fri: 8:00 AM - 5:00 PM